Sales Administrator

Employment Type: Full-Time
Department: Accounting

About This Position

As a Sales Administrator at ATEC, you will be a key player in ensuring smooth and efficient sales processes. Your role will involve supporting the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing excellent customer service. You will work closely with sales representatives, customers, and other departments to facilitate the timely and accurate completion of sales orders and inquiries.

Compensation: $21.00 - $24.00

Responsibilities

• Receives, qualifies, and distributes sales, calibration, and service requests. 
• Assists in answering incoming calls to department.
• Creates opportunities and distributes requests to the team.
• Assists with quotes, orders, credit, shipping issues and customer disputes.
• Monitors and follow-ups on opportunities that were quoted.
• Enters the appropriate customer and billing information in CRM and GP.
• Manages and processes orders, calibration and service requests, uploads important documents and communicates relevant information and documents needed by customers. 
• Handles the processing of orders with timeliness and accuracy. 
• Immediately contacts the customer if needed for appropriate documents or unforeseen delays.
• Releases order upon receipt of documents.
• Monitors order board to ensure all orders are processed and will be shipped by committed time.
• Other duties as assigned.

Required Skills

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software and sales order processing tools is a plus.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on accuracy and efficiency.
• Positive attitude and a customer-first mindset.

Education

High School Required

• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field preferred.

About ATEC

Advanced Test Equipment Rentals is a leading provider of test and measurement equipment based in San Diego (Sorrento Valley) and is known for the great care we take with clients and employees alike.

Benefits

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